bikes.com.au and The Famous Melbourne Bicycle Centre Prahran has provided customers with the largest range of expertly built bikes at the best prices in town for over 20 years. We are commited to finding the right bike for each individual customer.
MBC Free Servicing:
All new bicycles purchased come with our exclusive 1 YEAR UNLIMITED FREE SERVICE. We recommend you return your bicycle for its first service 6-8 weeks of riding (approx. 200km). Our repair department is constantly busy servicing bicycles, so it's recommened that you call us a few days before you would like your bicycle serviced, and book in for our same day servicing.
MBC Extended Warranty:
Melbourne Bicycle Centre Prahran warrants to the original owner that the frame of your bicycle purchased shall be free of defective materials or workmanship for the following: Steel - Lifetime, Aluminium - 20 Years, Aluminium/Carbon - 5 Years, Carbon - 5 Years. During this warranty period, Melbourne Bicycle Centre Prahran shall repair or replace, at its sole option, the bicycle frame if the frame is determined to be defective and subject to this warranty. Melbourne Bicycle Centre Prahran warrants all other components for 5 years against any defects in workmanship or materials in normal use. This warranty does not apply to normal wear and tear, nor to defects, malfunctions, or failures that result from the abuse, neglect, improper maintenance, modification, accident, or misuse (including, without limitation, stunt riding, racing or similar activities) of your new bicycle. Cost of Freight for all warranty claims is not covered by the warranty.
Website Errors and Ommisions:
We endeavor to verify the accuracy of any information on the site but makes no representation or warranty of any kind or otherwise regarding the contents or availability of the site or that it will be timely or error-free. Melbourne Bicycle Centre accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the website.
Website Prices:
Our website displays over 3000 products from over 50 suppliers. We endeavour to keep all of our online prices current but ongoing price changes from our suppliers makes it very difficult to keep all of our prices up to date. If you place an order for a product with a wrong price displayed you will be contacted as soon as possible. In most cases we will honour the older price, but if we cannot afford to sell the product at the old price we will contact the person who placed the order to work out a special price. An email is sent automatically for all orders placed, this is only to confirm that we have received the order.
Web Only:
Web only items are sold directly via bikes.com.au. All purchases are to be made only online for these items.
Refund Policy:
Our Refund Policy follows the guidelines provided by Consumer Affairs Victoria.
You are entiled to choose a refund OR repair OR exchange OR credit if the products you've bought are:
- Faulty
- Significantly different to those shown or described to you
- Not doing what they're supposed to do
When you buy, you should choose carefully. You don't automatically get a refund for simply changing your mind, unless this was a condition of the sale or part of the seller's advertised policy.
Please keep you receipt as proof of purchase.
Frieght for any warranty claims or returns is not covered or refunded as part of our warranty.
Website/In Store Specifications:
Our specifications and prices are subject to change without notice.
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